All Shop Policies & Conditions
Shipping
Shipped Glittering Rose arrangements are carefully & individually packaged, however items may shift during shipping and/or need to be "fluffed" after arrival.
Returns
All sales are final. Contact us immediately with details and pictures after your purchase is delivered if item is irreplaceably damaged or incorrect. Replacement, store credit, or money returned may be applied.
Product Warning
Keep all items away from young children or animals. All arrangements contain artificial/silk flowers and accent pieces that may have sharp edges, may be are fragile, and/or may be a choking hazard to small children and animals.
Photography Credit
Some photos on the Glittering Rose website are by Erika Dirks Photography. Website: https://www.erikadirksphotography.com/
Privacy Policy
INTRODUCTION Glittering Rose LLC respects your privacy and is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we may collect, use, and/or store non-personal information and/or personal information. This privacy Policy (“Policy”) describes how Glittering Rose LLC, (“Glittering Rose LLC” “Glittering Rose,” “GR,” “we,” “us,” “our”, “website” and/or “company”) may collect, use, store, and/or share personal information about you or others (ie. other recipients that you provide to us during the shipping transaction process that is not you) that we obtain from you. This Policy describes the types of information we may collect from you or that you may provide when you visit our website, or otherwise contact us through the website or other methods, and our practices for collecting, using, maintaining, protecting, and disclosing that information, and treatment of information provided or collected on the website. Glittering Rose LLC follows this Policy in accordance with applicable law in the places where we operate. This Policy applies to the information we collect on the website, in email and other electronic messages between you and us including between you and our website, as a result of transactions you made with us, and anything submitted by you to us online. Please keep in mind that when you provide information to us on a third-party site or platform that we may use, the information you provide may be separately collected by the third-party site or platform. Only the information we directly collect via www.glitteringrose.com is covered by this Policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly. Please also keep in mind that the third-party sites or platforms may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our websites and to read the privacy policies of other sites that may collect your personal information. TYPES OF INFORMATION WE MAY COLLECT: We collect two basic types of information: personal information and anonymous information. We collect certain personal information that you may provide us while going through the process of purchasing products, signing up for a company login and personal profile, contacting us on the website or through any other means. We receive, collect, and store any information you enter on our website or provide us in any other way. We may collect the following types of personal information. Identifiers provided by you: such as name; postal address; email address; account username; Internet protocol (IP) address used to connect your computer or device to the Internet; phone number; login; password, computer or device connection information; purchase history. We use this information to provide you with services and/or products, to otherwise communicate with you or your product recipient, and to process product shipping. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Payment Information provided by you: such as credit card or debit card numbers, billing address, payment methods used such as Visa, MasterCard, American Express, Discover, and other allowed via the Wix.com website. We use this information to process and maintain record of payments for our products. Commercial Information: such as records of products or services obtained or considered, or information related to purchasing history. We use this information to better understand use of our services and products for our internal business purposes. HOW WE COLLECT INFORMATION? When you visit our website, start a transaction process or complete a transaction on our website, and/or when you message us through our website or submit a form on our website. Your personal information will only be used for the specific reasons stated below. USE OF PERSONAL INFORMATION AND DATA Glittering Rose collects and processes personal information from you primarily to communicate, fulfill your purchases and requests, and to maintain product history. We also use anonymous data to maintain, operate, and improve our website, including to analyze website traffic and run analytics. We collect such Non-personal and Personal Information for the following purposes: 1.To provide and operate services and products; 2.To provide ongoing customer assistance and technical support; 3.To be able to respond to you or contact you or recipients with general and/or personalized service or product related communications and notices; 4.To process payments for our products; 5.To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 6.To comply with any applicable laws and regulations. SHARING YOUR PERSONAL INFORMATION WITH OTHERS Glittering Rose does not sell, share, or otherwise disclose for monetary consideration your personal information to other parties. Glittering Rose may share anonymous data to analyze our website traffic and improve its performance. STORING INFORMATION Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and/or services to you. Your data may be stored through Wix.com’s data storage, databases, and Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. DATA SECURITY The security, integrity, and confidentiality of your personal information are extremely important to us. Glittering Rose has implemented technical and administrative security measures that are designed to protect personal information from unauthorized access, disclosure, use, and modification. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. NOTICE REGARDING MINORS We do not knowingly collect, maintain, or use personal information from individuals under 18 years of age. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, or you have been given consent from your parental authority to use and/or purchase products from this site. If you learn that an under 18 years of age individual has provided us with personal information in violation of this Policy, or you are under 18 and would like information provided to us removed, please alert us at info[at]glitteringrose.com. COOKIES AND ANALYTICAL TOOLS When accessing and visiting our website, data may be collected from you through the use of cookies, which are sent to your computer and saved automatically. We use cookies primarily to maintain, operate, and improve your experience on our website, including to analyze website traffic and run analytics, remember your preferences, and optimize your experience by personalizing content. Wix uses cookies for reasons such as: to provide a great experience for our visitors and customers, to identify registered members (users who registered to our site), to monitor and analyze the performance, operation and effectiveness of Wix's platform, to ensure the Wix platform is secure and safe to use. While many websites and applications at this time do not recognize automated browser signals regarding tracking mechanisms, such as “do not track” instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies through your web browser. Look under the heading “tools” (or similar heading) in your particular browser for information about controlling cookies. In most instances, you can choose to have your browser warn you each time a cookie is being sent, giving you the option to decide whether to accept it or not. You can also generally set your browser to turn off cookies. Like most websites, if you turn your cookies off, some of the features on the Site may not function properly. You can also delete cookies already on your device via the settings of your web browser. CHANGES TO THIS POLICY Please note that we may update or change this Policy from time to time at our discretion. When we make changes to this Notice, we will post the updated notice on the Website and update the Policy’s effective date. Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes. The most current version of this Policy will govern the use of your information. This Policy was lasted updated on December 29, 2023. CONTACT US If you have any questions or comments about this Privacy Policy, the ways in which Glittering Rose collects and uses your information, how to access this Privacy Policy in an alternate format, or if you would like to have and/or request removal of any personal information we have about you, please contact us at info[at]glitteringrose.com. Last updated 12/29/2023.
Terms and Conditions
OVERVIEW This website is owned and operated by Glittering Rose LLC. Throughout the website, the terms “we”, “us”, and “our” refer to Glittering Rose LLC. Glittering Rose LLC offers this website, including all information, services, and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. These Terms set forth the terms and conditions under which you may use our website and services and products offered by us. This website offers visitors hand-crafted faux floral arrangements and other décor and accessories available to purchase online. This website and our online store are hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products to you. By accessing or using our website, you approve that you have read, understood, and agree to be bound by these Terms. Your use of the glitteringrose.com website constitutes a binding legal agreement between you and the owner and operator of this site to follow these rules. If you do not agree with these terms and conditions, do not use the glitteringrose.com website. ONLINE STORE TERMS In order to use our website, inquire for our services, and/or purchase products from our website, you must be at least 18 years of age, or of the legal majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website, receive services, and/or purchase products if doing so if prohibited in your country or under any law or regulation applicable to you. You may not use our products for illegal or unauthorized purpose nor may you violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature through our website. When purchasing an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it; (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process; (iii) and you have read and therefore agree with the Privacy Policy. The prices we charge for our services and/or our products are listed on the website. We reserve the right to change our prices at any time without notice, and to correct pricing errors that may inadvertently occur without notice. Additional information about pricing and applicable sales tax and possible transaction fees or shipping fees are available on the payments page. CHANGES AND UPDATES Glittering Rose LLC may change, modify, and/or update these terms and conditions at our sole discretion without notice at any time. You should review these pages periodically. Please review these terms and conditions before using this site, for your use of this site constitutes your agreement to follow the current terms and conditions. If you do not agree to the current terms, do not use or continue to access the glitteringrose.com website. COPYRIGHT Most content on the glitteringrose.com website is sole property of Glittering Rose LLC and can be subject to trademark, copywrite, and other intellectual property rights held by Glittering Rose LLC. PRODUCTS OR SERVICES (if applicable) Most products displayed on glitteringrose.com are available to purchase. In some cases, products displayed on this site may not be available. Certain products may be available exclusively online through the website. These products may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However depending on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We reserve the right to, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. All descriptions of products and product pricing are subject to change at anytime without notice, at the sole discretion of us. The prices displayed on our website are quoted in U.S. Dollars and are valid and effective only in the United States. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. PERSONAL INFORMATION Your submission of personal information through the website is governed by our Privacy Policy, located on our website. DISCLAIMER The glitteringrose.com website and all of the content are provided on an “as is” basis without warranties of any kind, either express or implied. You acknowledge, by your use of this site that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and repairs necessary to your purchase after arrival, and that Glittering Rose shall not be liable for any damages of any kind related to your use of this site. INDEMNIFICATION AND LIMITATION OF LIABILITY You agree to indemnify and hold Glittering Rose harmless from and against any and all claims, demands, damages, loss, liability, and/or expenses (including attorneys’ fees) made against them by any third party due to, or arising out of, or related to, or in connection with your use of our website and/or any products and services offered on our website. To the maximum extent permitted by applicable law, in no event shall Glittering Rose be liable for any indirect, punitive, incidental, special, consequential or exemplary damage, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the website and/or products available for purchase. To the maximum extent permitted by applicable law, Glittering Rose assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your purchase or use of our website; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. Last updated: 12/29/2023.